Frequently Asked Questions
Got questions? We have answers.
How do I book a subscription plan? +
Fill in the booking form on our homepage with your name, mobile, email, company/college, pickup and drop location. Then select a plan that suits your distance and vehicle preference.
What payment methods are accepted? +
We accept all major payment methods via Razorpay — UPI, credit/debit cards, net banking, and wallets.
Can I cancel or pause my subscription? +
Yes, you can pause or cancel your plan by contacting our support team at least 3 days before your next billing cycle.
Are the drivers background-verified? +
Yes, all our drivers undergo thorough background checks, driving history verification, and safety training before onboarding.
What if my driver doesn't show up? +
If your driver doesn't arrive within 10 minutes of the scheduled time, call our helpline at +91-9815049543 immediately.
Is there a student discount? +
Yes! We offer special discounted plans for students. Select "For Students" on the booking form to see student-specific pricing.
Can I get a GST invoice? +
Yes, GST invoices are available for all bookings. Contact us with your GST details after booking.
How is the monthly price calculated? +
Price = Distance (km) × Per km rate × 30 days × 2 trips (to & fro). A discount is applied based on the plan selected.